Refund policy

We want you to love your purchase! If you need to return an item, please review the following:

• Returns: Returns are accepted within 30 days of delivery.
• Items must be unworn, unused, unwashed, and have original tags attached.
• Final sale items are not eligible for return or exchange.
• Return shipping: Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect.
• Refunds: Approved refunds are issued to the original payment method after the returned item is received and inspected. Please allow 5–10 business days for processing.
• Damaged/incorrect items: Contact us within 7 days of delivery with photos so we can assist you.
• Exchanges: Available for eligible items, subject to availability.

To request a return, contact Bella & Bella Customer Service at jeminajosefina04@gimail.com with your order number and reason for the return.